Finish The Year Strong
Mike Ames Kirsty Ames

Apex Client Care: beat your competition and win more revenue

A Talk by Mike Ames and Kirsty Ames

Proudly supported by

Crelate
Recruiters Websites
The Finders
PeopleGPT
Clay

About this Talk

Want to dominate your A and B clients so you get more vacancies and make more placements than your competition? If so, this talk is for you.

It is 5 times as costly to win a new client as care for an established one. Added to that, it's estimated that there is at least a 20% growth potential in most medium and large clients.

I will show you how to build an Apex Client Care framework that will push other agencies aside and help you become the apex supplier.

I'll include each component that you need to build a powerful and profitable client care framework from the moment you are accepted as a preferred supplier.

It's also designed to be used by average recruitment consultants - they just need to follow the process and use the tools.

I'll also explain how your client care Framework needs to be managed so you can keep it working at maximum efficiency and effectiveness.


September 30, 2024, 02:00 PM

02:00 PM - 03:30 PM

About The Speakers

Mike Ames

Mike Ames

Managing Director, Flair Business Growth Consultancy

Recognised business growth consultant and host of the Mike Ames recruitment Show.

Kirsty Ames

Kirsty Ames

Director Of Media Services, Recruitment Pioneers

Kirsty helps recruiters transform their business into one that gives the perfect balance of Lifestyle, Freedom, and Wealth. She’s also the REAL host of the Mike Ames Recruitment Show.

Crelate

Founded in 2012, Crelate is a fast, flexible, intuitive, core platform for the modern talent business. Crelate integrates a powerful and customizable ATS, recruiting CRM, and back-office management, empowering agencies with the tools to make more placements, win more business, and scale their teams

Recruiters Websites

As a digital agency focused on the recruitment industry, we help recruiters build custom websites and offer solutions for marketing, SEO, content creation, and API integrations. Over the past 12 years, we've helped more than 800 firms create unique strategies to reach more clients and candidates.

The Finders

Join The Finders, where recruiters become entrepreneurs, and say goodbye to the limitations of traditional recruiting! Founded in '98, our new brokerage model empowers recruiting members to operate where, when, and how they want while benefiting from the support and assets of The Finders community.

PeopleGPT

Introducing PeopleGPT, the AI search engine that understands who you're looking for. Discover and unlock talent density at scale. Click the link below to learn more!

Clay

Help your recruiting implement any outreach idea. First, maximize data coverage with 75+ enrichment tools & our AI agent with just your Clay account. Then, use AI to craft relevant outreach at scale.

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